In every meetup and webinar I’ve attended about User Story Mapping recently, the same question has popped up: How do we deal with multiple user flows in a single story map? While it’s easy to take into account two to three different personas within a classic story map, adding multiple…

I’ve recently seen posts pop up in my seemingly bottomless LinkedIn feed talking about a new phenomenon: ‘Zoom fatigue.’ While this assertion may be well and true, I still see, ironically enough, people showing off screen grabs from video conferencing apps where dozens of coworkers are joined together in a…